Who are you referring to as Island I,s??
If it is Outfitters let me be the first to defend them. They have always treated me well and I concider their customer service top notch.
They have done very well to start off small and grow to what they now have. Fishing, hunting, charters, accomodation on Cowichan River and in Renfrew. They started their business when no other quality fishing store was around and took on sales of fire arms when others got out.
There are not many businesses now days that are appropriately staffed and you get offered help every time you are in the store. Also to have owners actively working on the sales floor... even on weekends.
I agree competition is a good thing. I also live in Langford and welcome a shop to the area. It will be great to have a local store and I will likely shop at both.
No need to slag a good business though.
Tips