savy
Member
Beware people :
On Thu, Oct 3, 2019 at 9:01 AM SERGE <savy@shaw.ca> wrote:
Linda I put in 3 phone call yesterday to you but no call back
Ok about the red reel on that one there was nothing wrong when I send it to you guys early last fall after my fishing season that one just went for maintenance to be done on it only other yes did need repairs.
well I finally got it back late spring this year (charge $75.00 + shipping both way) I plug the reel in and it would not stop so I send it right back to you guy again paid freight and another $75.00 for repair and got Paul my friend to pick it up since I was already guide up north so Paul brought me the reel up there.
I plug it in and it did not work at all so after my season I when and drop it off to you since I Paid $150.00 + shipping 4 time and the reel never work for me don't Mike test reel after he is finish his work ???
I feel I had a perfectly good working reel before just planning ahead and get them all service since I had them for a few year and want to make sure I had no issue with them in the future.
between Paul and I we send 6 reels tp you guys for maintenance and now only have 3 working ???
About the black reel Mike did not read my note since I wrote down that the reel start smoking at the switch so did not want to use it again until he check it so I don't burn it out there was nothing about the star drag writing down and there was nothing wrong with the drag since I use it manually without issue to finish the season about the star drag I have a machinist here that fix them by replacing the brass bushing with stainless steel one so there is no more issue with star drag and if that one fail now I will get my guy here to fix it and will have back in a week not 6 month later.
this what I want from you guys to send both my reel back to me you paid the freight I want a writing note from Mike why when a good reel get there for maintenance and come back and will not stop working so send it back right away without using it than does not work at all and now you guys tell me it is no good I did not use this reel for over a year it has been in your shop for ever. And I would like all the money I paid for the red reel that Mike never fix and not it totally no good.
please let me know what your plan are I try to contact you did not want to do this this way but Linda you did not answer your phone or people did not pass you the message.
Yes I am very upset here so much waiting around for my reels.
Serge
their response was :
Hi Serge,
I have shown your message to Mike and I don't know what to say in response.
i send 6 electric reels there and only 1 is still working i would never recommend them to anybody spend a lots of money and waited for a long time (over 6 month) to get them back was planning ahead send them to be servile and some repair last summer so they can be ready for this past season and it was a total nightmare even got lucky to get some at the last minute but they did not last long using them
On Thu, Oct 3, 2019 at 9:01 AM SERGE <savy@shaw.ca> wrote:
Linda I put in 3 phone call yesterday to you but no call back
Ok about the red reel on that one there was nothing wrong when I send it to you guys early last fall after my fishing season that one just went for maintenance to be done on it only other yes did need repairs.
well I finally got it back late spring this year (charge $75.00 + shipping both way) I plug the reel in and it would not stop so I send it right back to you guy again paid freight and another $75.00 for repair and got Paul my friend to pick it up since I was already guide up north so Paul brought me the reel up there.
I plug it in and it did not work at all so after my season I when and drop it off to you since I Paid $150.00 + shipping 4 time and the reel never work for me don't Mike test reel after he is finish his work ???
I feel I had a perfectly good working reel before just planning ahead and get them all service since I had them for a few year and want to make sure I had no issue with them in the future.
between Paul and I we send 6 reels tp you guys for maintenance and now only have 3 working ???
About the black reel Mike did not read my note since I wrote down that the reel start smoking at the switch so did not want to use it again until he check it so I don't burn it out there was nothing about the star drag writing down and there was nothing wrong with the drag since I use it manually without issue to finish the season about the star drag I have a machinist here that fix them by replacing the brass bushing with stainless steel one so there is no more issue with star drag and if that one fail now I will get my guy here to fix it and will have back in a week not 6 month later.
this what I want from you guys to send both my reel back to me you paid the freight I want a writing note from Mike why when a good reel get there for maintenance and come back and will not stop working so send it back right away without using it than does not work at all and now you guys tell me it is no good I did not use this reel for over a year it has been in your shop for ever. And I would like all the money I paid for the red reel that Mike never fix and not it totally no good.
please let me know what your plan are I try to contact you did not want to do this this way but Linda you did not answer your phone or people did not pass you the message.
Yes I am very upset here so much waiting around for my reels.
Serge
their response was :
Hi Serge,
I have shown your message to Mike and I don't know what to say in response.
i send 6 electric reels there and only 1 is still working i would never recommend them to anybody spend a lots of money and waited for a long time (over 6 month) to get them back was planning ahead send them to be servile and some repair last summer so they can be ready for this past season and it was a total nightmare even got lucky to get some at the last minute but they did not last long using them