You can now update Sponge Reef Marine Refuge areas on Navionics!

Discussion in 'Conservation, Fishery Politics and Management.' started by cohochinook, Apr 3, 2020.

  1. cohochinook

    cohochinook Well-Known Member

    Some great work by the Field Supervisor Eric Jean of our Squamish DFO office to get Navionics to update the Sponge Reef Marine Refuge areas. Please see below and how to download an update. I am also happy to report that patrols are still taking place by the Squamish office during this Covid-19 crisis.




    Good Morning,


    I have been in contact with Navionics over the last couple of months attempting to have their cartography department update their maps to include the Sponge Reef Marine Refuges implemented last April. I received confirmation this morning that they have now been made available through a downloadable update. This was found to be an issue for stakeholders exclusively utilizing these maps for reference when fishing.


    Please share with your internal and external networks as you see fit.


    Best,


    Eric Jean


    Fishery Officer | Agent des Pêches

    Field Supervisor | Superviseur de Terrain

    Fraser Coastal Detachment | Détachement Fraser Coastal

    Squamish Field Unit | Bureau local de Squamish




    [​IMG] [​IMG]


    From: Navionics Help [mailto:help@navionics.com]
    Sent: April-02-20 7:30 AM
    To: Jean, Eric
    Subject: RE: Glass Sponge Reef Marine: - Case #00543690


    Dear Eric Jean,

    Thank you for reporting your concerns to our Cartography Department. Navionics appreciates your input and I am pleased to inform you that an update has been released. The updated data is currently available through our Freshest Data download which is accessed on the Navionics Webstore. For instructions on completing an update to your Navionics plotter card, please see our help article on ‘Activating your Navionics Plotter Card for Chart Downloads/Updates’. Please do not hesitate to contact us if you have any questions.

    Best regards,


    Jennifer P

    PRODUCT SUPPORT SPECIALIST

    [​IMG]





    Navionics is processing your personal data to answer to your questions and fulfill your requests. Please read the new notice on personal data processing from Navionics s.r.l. a socio unico.
    CONFIDENTIALITY NOTICE: This email and any attachments are for the sole use of the intended recipient(s) and contain information that may be Navionics confidential and/or Navionics legally privileged. If you have received this email in error, please notify the sender by reply email and delete the message. Any disclosure, copying, distribution or use of this communication (including attachments) by someone other than the intended recipient is prohibited. Thank you.


    ------------------------------
    From: help@navionics.com
    Sent: 1/30/2020 3:59 PM

    Subject: RE: Glass Sponge Reef Marine: - Case #00543690
    Dear Eric Jean,

    Thank you for the inquiry. We are currently trying to gather additional sources and information for the area but do not yet have a time-frame. I'm sorry. I have your case still on file and will certainly contact you when we have more information. Please do not hesitate to ask if you have any additional questions.

    Best regards,
    Jennifer P

    PRODUCT SUPPORT SPECIALIST

    help@navionics.com
    Navionics is processing your personal data to answer to your questions and fulfill your requests. Please read the new notice on personal data processing from Navionics s.r.l. a socio unico. CONFIDENTIALITY NOTICE: This email and any attachments are for the sole use of the intended recipient(s) and contain information that may be Navionics confidential and/or Navionics legally privileged. If you have received this email in error, please notify the sender by reply email and delete the message. Any disclosure, copying, distribution or use of this communication (including attachments) by someone other than the intended recipient is prohibited. Thank you.


    ------------------------------

    Sent: 1/29/2020 11:19 AM
    To: help@navionics.com
    Subject: RE: Glass Sponge Reef Marine: - Case #00543690
    Hello,

    I am reaching out to see if there is any further update to the below.

    Best,

    Eric Jean

    Fishery Officer | Agent des Pêches
    Field Supervisor | Superviseur de Terrain
    Fraser Coastal Detachment | Détachement Fraser Coastal
    Squamish Field Unit | Bureau local de Squamish



    ------------------------------
    From: Navionics Help [mailto:help@navionics.com]
    Sent: January-09-20 1:12 PM
    To: Jean, Eric
    Subject: Glass Sponge Reef Marine: - Case #00543690

    Dear Eric Jean,

    Our Cartography Department has investigated your report and concluded that the update of your desired area is taking longer than expected. Currently, we cannot guarantee a precise date when an update will be available. We will make it our priority to keep you posted when we have additional information. We apologize for any inconvenience this may cause. Please do not hesitate to contact us if you have any questions.

    Best regards,

    Jennifer P

    CUSTOMER SERVICE

    ________________________________

    Navionics is processing your personal data to answer to your questions and fulfill your requests. Please read the new notice on personal data processing<https://www.navionics.com/legal/privacy-policy-notice> from Navionics s.r.l. a socio unico.
    CONFIDENTIALITY NOTICE: This email and any attachments are for the sole use of the intended recipient(s) and contain information that may be Navionics confidential and/or Navionics legally privileged. If you have received this email in error, please notify the sender by reply email and delete the message. Any disclosure, copying, distribution or use of this communication (including attachments) by someone other than the intended recipient is prohibited. Thank you.

    ------------------------------
    From: help@navionics.com
    Sent: 12/19/2019 2:55 PM
    Subject: Case #00543690
    Hello Eric,

    We appreciate the time you have taken to report your concerns and apologize for any inconvenience. Your report has been forwarded to our Cartography Department for immediate investigation. We will be in contact with you once the investigation is completed.

    If you find you have any additional details you would like to bring to our attention, please reply directly to this email and it will be attached to this open support ticket.

    Best regards,

    Jennifer CUSTOMER SERVICE

    help@navionics.com
    Navionics is processing your personal data to answer to your questions and fulfill your requests. Please read the new notice on personal data processing from Navionics s.r.l. a socio unico. CONFIDENTIALITY NOTICE: This email and any attachments are for the sole use of the intended recipient(s) and contain information that may be Navionics confidential and/or Navionics legally privileged. If you have received this email in error, please notify the sender by reply email and delete the message. Any disclosure, copying, distribution or use of this communication (including attachments) by someone other than the intended recipient is prohibited. Thank you.

    ------------------------------

    To: help@navionics.com
    Subject: RE: Case #00543690
    Hello Jennifer,

    Please follow the link below and scroll down to the Glass Sponge Reef Marine Refuges - Howe Sound for the closures I'm looking to see on my navionics charts.

    https://www.dfo-mpo.gc.ca/oceans/ceccsr-cerceef/closures-fermetures-eng.html


    Thanks for your help.

    Best,

    Eric Jean

    Fishery Officer | Agent des Pêches
    Field Supervisor | Superviseur de Terrain
    Fraser Coastal Detachment | Détachement Fraser Coastal
    Squamish Field Unit | Bureau local de Squamish



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    cuttlefish likes this.
  2. lordofthesprings

    lordofthesprings Well-Known Member

    there a rca that's not marked on navionics over at jenkins island too seal reef as well area 14 by lasquitie
     
  3. tincan

    tincan Well-Known Member

    thanks! I checked my navionics on my phone and it looks like the sponge reefs were listed as I do auto-updates so not sure when it was added but good to know it's there.
     

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